Shipping Policy
Shipping Policy
At POPRUN, we are committed to delivering your purchase in a timely and reliable manner. Below, you'll find details about our shipping policies and procedures.
Shipping Destinations
We ship both domestically and internationally. Please note that shipping restrictions may apply to certain countries or regions.
Delivery Options
We are committed to tailoring our delivery services to suit your schedule, while ensuring the utmost care in preparing your order. To accommodate your preferences, we provide multiple delivery options:
- Economy Delivery: Anticipated arrival within 7 business days.
- Standard Delivery: Expected to reach you within 5 business days.
- Express Delivery: For orders placed before 12 PM (local time), delivery
in 3 business days.
We appreciate your understanding and are here to assist you with any questions regarding your delivery preferences.
Shipping Charges
Shipping charges are calculated based on the weight of the package and the destination. You can view the estimated shipping cost at checkout before finalizing your order.
Order Processing
Orders are processed within 1-2 business days. Please note that processing time is separate from the shipping time. Orders placed during weekends or holidays will be processed the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your shipment.
Customs and Duties
For international shipments, customs fees, duties, and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Damaged or Lost Packages
If your package arrives damaged or if it is lost in transit, please contact our customer service team immediately at service@poprunlife.com. We will assist you in filing a claim and resolving the issue.
Returns and Exchanges
Please refer to our [Return Policy] for information on returns and exchanges.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at service@poprunlife.com or through our Contact Us page.
Thank you for choosing POPRUN. We appreciate your business!